Author Topic: Whitelisting application form not working  (Read 341 times)

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Offline renato.duarte

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Whitelisting application form not working
« on: August 07, 2020, 04:25:56 PM »
Hi,

I am trying to fulfill the Whitelisting application form to get access to the TCP server, but I'm getting an error while trying to send my e-mail and a signed file - as if the service is offline. Anyone getting the same result ???
« Last Edit: August 07, 2020, 09:48:37 PM by renato.duarte »

Offline r@vast

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Re: Whitelisting application form not working
« Reply #1 on: August 10, 2020, 02:17:02 PM »
Hi,

I am trying to fulfill the Whitelisting application form to get access to the TCP server, but I'm getting an error while trying to send my e-mail and a signed file - as if the service is offline. Anyone getting the same result ???

Hi,

Are you referring to this URL: https://www.avast.com/whitelist-program-registration
Please post a screenshot of the error you are receiving.
Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot

Offline renato.duarte

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Re: Whitelisting application form not working
« Reply #2 on: August 10, 2020, 05:43:25 PM »
r@vast, it seems the problem was solved. I managed to send the signed file. Waiting for the access to the TCP server.
 
Thank you for your reply.