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Offline N0rt05

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Like VPN but....
« on: August 10, 2020, 03:54:22 PM »
2 things happening with this app. First, the window is too big and the menu area and the X (shut down) are too high so can't access. Second, Originally, the menu set to come on when pc starts. It does not! I start it every day. Can you nice people address my woes??? Thanks so much.
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Offline r@vast

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Re: Like VPN but....
« Reply #1 on: August 11, 2020, 11:27:31 AM »
Quote from: N0rt05 on August 10, 2020, 03:54:22 PM
2 things happening with this app. First, the window is too big and the menu area and the X (shut down) are too high so can't access. Second, Originally, the menu set to come on when pc starts. It does not! I start it every day. Can you nice people address my woes??? Thanks so much.

Hi,

Could you please attach screenshots of the issues you are referring to?
Please, also, include screenshots of Menu>Settings>GENERAL and
Menu>Settings>NETWORK SECURITY

Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot
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Offline N0rt05

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Re: Like VPN but....
« Reply #2 on: August 11, 2020, 02:37:42 PM »
Here is the s.s. showing the large window - the top of which is where the settings are. So am unable to show you that part until I can make the window smaller. This is where we need to start. ONce that is solved I can show you the menu area. Thanks.
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Offline N0rt05

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Re: Like VPN but....
« Reply #3 on: August 11, 2020, 02:38:55 PM »
Also, I checked "start vpn when pc starts" or whatever those words are when I was able to see the menuj. Thanks again.
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Offline Asyn

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Re: Like VPN but....
« Reply #4 on: August 11, 2020, 02:57:07 PM »
Quote from: N0rt05 on August 11, 2020, 02:37:42 PM
Here is the s.s. showing the large window - the top of which is where the settings are. So am unable to show you that part until I can make the window smaller. This is where we need to start. ONce that is solved I can show you the menu area. Thanks.
What's your screen resolution..?
Looks like you set a zoom factor, check your graphic settings and reset it to 100%.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline N0rt05

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Re: Like VPN but....
« Reply #5 on: August 11, 2020, 03:53:20 PM »
1368x766 (recommended) Scaling was set to 125%. Changed it to 100% - window now ok. I'll send you a ss of that window.Thanks.
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Offline N0rt05

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Re: Like VPN but....
« Reply #6 on: August 11, 2020, 03:56:14 PM »
SS of menu window.
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Offline Asyn

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Re: Like VPN but....
« Reply #7 on: August 11, 2020, 04:04:36 PM »
Quote from: N0rt05 on August 11, 2020, 03:53:20 PM
1368x766 (recommended) Scaling was set to 125%. Changed it to 100% - window now ok. I'll send you a ss of that window.Thanks.
You're welcome. Now, please provide all screenshots and wait for r@vast.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
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Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline N0rt05

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Re: Like VPN but....
« Reply #8 on: August 11, 2020, 04:22:27 PM »
?? - that is the ss you asked for. Do you want more? Also what is r@vast?
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Offline DavidR

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Re: Like VPN but....
« Reply #9 on: August 11, 2020, 04:25:18 PM »
r@vast is an Avast Team member, who replied to your first post.
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Offline N0rt05

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Re: Like VPN but....
« Reply #10 on: August 11, 2020, 04:34:15 PM »
Oh yes indeed. Overlooked that name - here is ss of network security. Think I see the problem.
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Offline N0rt05

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Re: Like VPN but....
« Reply #11 on: August 11, 2020, 05:06:58 PM »
Before the update I could keep my display scaled up - no problem. Also, started up every day without intervention from me. As in private network. I guess I will deal with that now. Thanks.
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Offline N0rt05

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Re: Like VPN but....
« Reply #12 on: August 11, 2020, 05:12:53 PM »
ok.  All fixed. Disregard entries. Thanks for all the help.
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Offline Asyn

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Re: Like VPN but....
« Reply #13 on: August 12, 2020, 04:56:59 AM »
NP, thanks for the feedback.
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Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Bfrg

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Re: Like VPN but....
« Reply #14 on: October 06, 2020, 03:15:57 PM »
Quote from: N0rt05 on August 11, 2020, 05:12:53 PM
ok.  All fixed. Disregard entries. Thanks for all the help.

Hi, N0rt05.

May I ask how you fixed it? I'm having the same issue for a while, now.
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