Author Topic: Avast is blocking our emails for no reason  (Read 876 times)

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Offline wascobqn.com

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Avast is blocking our emails for no reason
« on: August 12, 2020, 12:26:30 AM »
After the latest update from Avast our emails are being blocked as harmful even if there's nothing wrong with them. We have tested by sending internal emails we know are safe and they are still blocked. We have tested by sending emails to other computers that have a different antivirus and they work just fine. We have run several tests as well as contacted our service provider and the problem is with Avast. I have heard that this is not the first time a domain has been blocked for no reason. What can be done to fix this? wascobqn.com is a normal business site, we have never had any problems with our email, server or anything. Avast is the only one giving us this problem.

Offline Asyn

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Re: Avast is blocking our emails for no reason
« Reply #1 on: August 12, 2020, 05:19:29 AM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0