« previous next »
Pages: [1]   Go Down

Author Topic: Unable to access "settings" within Window Desktop  (Read 2078 times)

0 Members and 1 Guest are viewing this topic.

Offline David2462

  • Newbie
  • *
  • Posts: 1
Unable to access "settings" within Window Desktop
« on: August 12, 2020, 06:46:17 PM »
Although I AM able to access and log-in to my AVAST account online, i am Unable to access "settings" within Window Desktop (Avast Premium Security) even though i am pretty sure that the password is the same. How do i recover the password for the settimngs area of Window Desktop (Avast Premium Security) plesae. Any ideas?
Logged

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89029
  • No support PMs thanks
Re: Unable to access "settings" within Window Desktop
« Reply #1 on: August 12, 2020, 07:19:35 PM »
The password for your my.avast.com account IS different the the program password (if you set one ?) to protect your Avast Settings from being changed.

So unless you specifically chose the same password (not always a great idea) then the likelihood is that it is different.
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Unable to access "settings" within Window Desktop
« Reply #2 on: August 13, 2020, 05:52:46 AM »
Quote from: David2462 on August 12, 2020, 06:46:17 PM
How do i recover the password for the settimngs area of Window Desktop (Avast Premium Security) plesae. Any ideas?
-> https://support.avast.com/article/Remove-Antivirus-password
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
Pages: [1]   Go Up
« previous next »