Author Topic: Keep getting same "update driver" message...  (Read 1589 times)

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Offline tim.a.harrison

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Keep getting same "update driver" message...
« on: August 11, 2020, 01:09:02 AM »
...after every reboot, Avast Premium Security 20.6.2420 (build 20.6.5495.588) gives me notification that an access point device requires driver updating and more secure password. So...new password randomly generated, and driver updated to latest available. Next reboot, same message...this has happened multiple times for over a week. What to do?

Also trying to add screenshot of message into text, but forum board won't let me. I hit "Insert image" button, and get this :



Offline Claudiu7

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Re: Keep getting same "update driver" message...
« Reply #1 on: August 11, 2020, 10:50:40 AM »
Most likely is the scare-ware technique well known used by Avast! in order to determine you to purchase another Avast! product

Offline Asyn

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Re: Keep getting same "update driver" message...
« Reply #2 on: August 11, 2020, 11:40:37 AM »
Most likely is the scare-ware technique well known used by Avast! in order to determine you to purchase another Avast! product
Nope, the WiFi-Inspector is even included in the Free version.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: Keep getting same "update driver" message...
« Reply #3 on: August 12, 2020, 09:58:31 AM »
...after every reboot, Avast Premium Security 20.6.2420 (build 20.6.5495.588) gives me notification that an access point device requires driver updating and more secure password. So...new password randomly generated, and driver updated to latest available. Next reboot, same message...this has happened multiple times for over a week. What to do?

Also trying to add screenshot of message into text, but forum board won't let me. I hit "Insert image" button, and get this :



Hi,

Can you please provide a support package with debug logging enabled.
1. Open - Avast Premium Security > Click on -  Menu > Settings > General > Troubleshooting > Select - Enable debug logging (at the bottom)
2. Generate the support file and paste your id here, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file
3. Disable/untick Enable debug logging once the support file has been generated.

Offline tim.a.harrison

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Re: Keep getting same "update driver" message...
« Reply #4 on: August 14, 2020, 11:55:23 PM »
Have submitted report as instructed. Have received no response.

Offline bob3160

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Re: Keep getting same "update driver" message...
« Reply #5 on: August 15, 2020, 12:52:44 AM »
Have submitted report as instructed. Have received no response.
Post your support number here so we can alert Avast.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet