Author Topic: Screen blacks out when idle  (Read 419 times)

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Offline Mark San Juan

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Screen blacks out when idle
« on: August 14, 2020, 07:49:47 PM »
Good day everyone!

I just recently installed Avast Free Antivirus and whenever my laptop is idle or when i go AFK for quite sometime, my display gets black. Its like turning off the display when my laptop is inactive for some time. I am not experiencing these prior installing Avast. I can't find it in the settings as well. Appreciate your help.

Offline DavidR

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Re: Screen blacks out when idle
« Reply #1 on: August 14, 2020, 08:27:40 PM »
What do you mean by " when i go AFK for quite sometime, my display gets black." ?

What operating system and avast version are you using ?

I'm using the latest regular release version of avast free and a windows 10 64bit laptop and I don't experience anything different from my windows power settings, see attached image.

That said for the most part when leaving the laptop for a while I close the lid anyway.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.7.2425 (build 20.7.5568.595) UI-1.0.558/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline Mark San Juan

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Re: Screen blacks out when idle
« Reply #2 on: August 14, 2020, 08:55:44 PM »
For example I leave my laptop on everytime i will do something for about 10-15mins. then when i come back the display's black. i move my mouse and my display goes back. i have my power settings to never both at battery mode and when plugged in. I am on windows 10 and latest version of Avast Free

Offline DavidR

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Re: Screen blacks out when idle
« Reply #3 on: August 14, 2020, 09:36:50 PM »
I'm at a loss as to why this might be happening, as far as I'm aware the default installation of avast doesn't have any battery saver settings.

There is however a paid option for Avast Battery Saver (see attached image and note the padlock), a paid function and not installed.  Do you happen to have a paid version of (or the trial version) of the Avast Battery Saver ?
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.7.2425 (build 20.7.5568.595) UI-1.0.558/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline bob3160

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Re: Screen blacks out when idle
« Reply #4 on: August 15, 2020, 12:57:09 AM »
Check your setting and change the screen turn off time if it's too short for you.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline DavidR

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Re: Screen blacks out when idle
« Reply #5 on: August 15, 2020, 02:23:30 AM »
Check your setting and change the screen turn off time if it's too short for you.


Already asked.

Check the OPs #Reply2 image as his power settings is set to never turn off the screen.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.7.2425 (build 20.7.5568.595) UI-1.0.558/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline bob3160

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Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq