Can't cancel my Avast Free trial

[gdash228360]

Hi,
So I've gotten a free trial for avast. Today I tried cancelling it but there is no options too. I didn't receive an confirmation email what so ever. I tried linking all my emails but still no subscription showed up.  I tried searching spam but I've never got an email from Avast.
All info I have is this https://i.imgur.com/VphG0rC.png
 

[Asyn]

-> https://support.avast.com/en-ww/article/Order-Subscription-FAQ/

[gdash228360]

It all requires an order number which I dont have

[Asyn]

It all requires an order number which I dont have

Just enter/use 00000000 and explain it in your request.

[gdash228360]

I've did that. All I got back was: "We were unable to locate your order under the email address and name provided". I also went on my bank website and it didn't list Avast as a subscription

[DavidR]

You have to have used the same email that you used for the free trial.

You should have received an email to start your trial, the most common reason for non-receipt is A) it is in your spam folder or there was a typo in email address.