Author Topic: I am sick of reloading Windows 10.  (Read 561 times)

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Offline bigbadmonsterkiller

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I am sick of reloading Windows 10.
« on: August 24, 2020, 02:24:36 AM »
Hello,
I am running Windows 10 pro.
I installed Avast Premium Security.
I have a virus & Avast finds it but for whatever reason it cannot get rid of it.
I think that it might be in my USB cooling tray because when ever I connect it to my laptop makes a terrible sound like it about to explode.
I am afraid I might just have to throw it away & reload windows all over again.
Can I please send my anti virus scan history, please tell me how.
Is there a online scanner that I can use to see if that can get rid of it?
« Last Edit: August 24, 2020, 04:10:34 AM by bigbadmonsterkiller »

Offline Asyn

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Re: I am sick of reloading Windows 10.
« Reply #1 on: August 24, 2020, 06:50:10 AM »
Start a topic in V&W and post your logs there: https://forum.avast.com/index.php?action=post;board=4
Instructions (basic diagnostic logs): https://forum.avast.com/index.php?topic=194892.0
W8.1 [x64] - Avast PremSec 22.5.7253.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0