Author Topic: Fixing drive take long time  (Read 900 times)

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Offline lesunrise

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Fixing drive take long time
« on: September 03, 2020, 08:01:09 PM »
I fix my hard drive and the status is 100%, there are no movements. But doesn´t seems it´s finished.
My C:  hard drive now says EXFAT, it´s normal? takes a long time to fix it?

Offline Stellarman

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Re: Fixing drive take long time
« Reply #1 on: September 04, 2020, 01:33:29 PM »
I fix my hard drive and the status is 100%, there are no movements. But doesn´t seems it´s finished.
My C:  hard drive now says EXFAT, it´s normal? takes a long time to fix it?

Hello,

this does not seem like the desired behavior, but we would need to know more information to be able to analyze it further.

You can simply send them by executing our log collector utility from this path C:\Program Files\AVAST Software\Avast Cleanup\tulogcollector.exe and once the logs are collected they will be automatically send to our server.
Once it is done, please let me know which email address you have used there so we can join the logs with your report here.

Thank you.