Problems with paying for a new service

[FranciscoTectoncio]

I am already a avast user.
I already pay for VPN secure line.
and now I am trying to buy an other service but there is no way that the system will accept my credit card.
its so strange.
I already used it to pay and now it will not accept it.
what can I do?
how can I get in touch with support to ask for help?
I cant find a support email or chat.

[DavidR]

Is there a specific reason why it says you can't use it (without giving ny sensitive info) ?

You could try the - Sales change order details, wrong email address given, etc. - Submit a support ticket https://support.avast.com/en-ww/contact/sales in your case select the Billing, payment, or license issues option - and then the I have a different billing or license issue and click Next and follow.

The payment is loosely the closest to your problem.  It may ask you for an order ID, which in your case you don't have (for this intended purchase), use 00000000 as the ID and give the information given here, that should at least allow you to send your support ticket.

[r@vast]

I am already a avast user.
I already pay for VPN secure line.
and now I am trying to buy an other service but there is no way that the system will accept my credit card.
its so strange.
I already used it to pay and now it will not accept it.
what can I do?
how can I get in touch with support to ask for help?
I cant find a support email or chat.

Hi,

Depending on your country and language, you should be able to contact us via phone, email or chat.

For support in English use this link - https://support.avast.com/en-ww/contact/sales_other
For support in Spanish use this link-  https://support.avast.com/es-cl/contact/sales_other