Author Topic: Avast stopping certain functionality on PC  (Read 467 times)

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Offline oliver.dugmore

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Avast stopping certain functionality on PC
« on: September 02, 2020, 04:26:56 PM »
I have a problem with multiple machines across different companies where they cannot access their start menu and search bar on the toolbar and also cannot load outlook. This is definitely a problem with avast because when avast agent is uninstalled these features start working again and when reinstalled the issue returns even after a restart.

Is anyone else having these issues as it doesn't make sense that multiple clients would have the same issue if there wasn't a more widespread issue.

Offline MarijaR

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Re: Avast stopping certain functionality on PC
« Reply #1 on: September 21, 2020, 01:52:02 PM »
Hi Oliver,

Thank you for contacting Avast Technical Support.

We apologize for the inconveniences caused.

May you please submit a ticket for us by clicking here https://www.avast.com/business-support-contact so that our business support team could assist on further? If you don't mind, please submit and attach the support logs https://support.avast.com/en-ww/article/33/ from one of the affected devices so the same can be examined.

Looking forward to hearing from you.

Kind regards,
Marija