Author Topic: Avast stopping certain functionality on PC  (Read 1443 times)

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Offline oliver.dugmore

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Avast stopping certain functionality on PC
« on: September 02, 2020, 04:26:56 PM »
I have a problem with multiple machines across different companies where they cannot access their start menu and search bar on the toolbar and also cannot load outlook. This is definitely a problem with avast because when avast agent is uninstalled these features start working again and when reinstalled the issue returns even after a restart.

Is anyone else having these issues as it doesn't make sense that multiple clients would have the same issue if there wasn't a more widespread issue.

Offline MarijaR

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Re: Avast stopping certain functionality on PC
« Reply #1 on: September 21, 2020, 01:52:02 PM »
Hi Oliver,

Thank you for contacting Avast Technical Support.

We apologize for the inconveniences caused.

May you please submit a ticket for us by clicking here so that our business support team could assist on further? If you don't mind, please submit and attach the support logs from one of the affected devices so the same can be examined.

Looking forward to hearing from you.

Kind regards,