Author Topic: installing problem  (Read 945 times)

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Offline ShadowSith

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installing problem
« on: September 09, 2020, 11:07:52 PM »
cant install clean up tune always getting error code 45056

Offline Stellarman

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Re: installing problem
« Reply #1 on: September 10, 2020, 09:50:05 AM »
cant install clean up tune always getting error code 45056

Hello,

In order to be able to help you I would like to ask you to send the setup log files so we can investigate where the problem is.
There should be a button at the end of the installation process which shows you the error which will take you into the folder with logs.
We would need these files, so please try to collect everything from that folder and ideally pack it into one archive which you can then upload somewhere on the web and send us just the link to it.

If that would be too complicated for you, please contact our Support and ask them for help: https://support.avast.com/support/tickets/new

Thank you.