« previous next »
Pages: 1 [2]   Go Down

Author Topic: Avast requires frequent restarts  (Read 10137 times)

0 Members and 1 Guest are viewing this topic.

starrigger

  • Guest
Re: Avast requires frequent restarts
« Reply #15 on: October 08, 2006, 10:59:58 PM »
Quote from: Tech on October 07, 2006, 12:14:53 AM
Quote from: starrigger on October 06, 2006, 11:35:37 PM
There's a FileRenameOperations, with the content of (Default) Data:(value not set)
Strange, this key shouldn't exist with this name on Windows XP.

The correct name should be HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\ and PendingFileRenameOperations
 ??? ::)

Well, I have no idea at all what to do with that information.  !!

Today, when I clicked on some email msgs in Outlook, I got a popup saying something like "cannot read virus database date--file corrupt?" followed by "operation completed."  Which really left me scratching my head.  Happened a few times, after clicking to view individual emails. 

I'm starting to wonder if I should reinstall Avast. 
Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Avast requires frequent restarts
« Reply #16 on: October 08, 2006, 11:08:47 PM »
Quote from: starrigger on October 08, 2006, 10:59:58 PM
Well, I have no idea at all what to do with that information.  !!
Maybe you can export (save) that windows registry key, delete it and see it you get rid of avast restarts.
But, of course, you can do what you've suggested:

Quote from: starrigger on October 08, 2006, 10:59:58 PM
I'm starting to wonder if I should reinstall Avast.
It won't harm...  ;)
Logged
The best things in life are free.

starrigger

  • Guest
Re: Avast requires frequent restarts
« Reply #17 on: October 09, 2006, 01:21:20 AM »
Well, that's weird.  I posted two further updates here, which are nowhere to be found under this topic.  (??)

I did uninstall Avast, and had the devil's own time reinstalling it.  Msgs about missing dll, long setup bug reports, etc.  I used the clean uninstall tool that I downloaded here, and that didn't help.  Finally I used System Restore to roll back a day, and while that didn't give me a working Avast setup, it did get me to the point where I could install Avast again. 

So now I have (apparently) a properly running installation. 

However, one of the first things Avast did (following the normal installation-complete restart) was ask me to restart my computer!  I have just deleted reboot.txt again.

One other thing -- I now have a second Avast folder -- \Avast4(2), which contains some older setup files.  Can I delete that? 

Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Avast requires frequent restarts
« Reply #18 on: October 09, 2006, 02:45:27 AM »
Quote from: starrigger on October 09, 2006, 01:21:20 AM
Well, that's weird.  I posted two further updates here, which are nowhere to be found under this topic.  (??)
I did uninstall Avast, and had the devil's own time reinstalling it.  Msgs about missing dll, long setup bug reports, etc.  I used the clean uninstall tool that I downloaded here, and that didn't help.  Finally I used System Restore to roll back a day, and while that didn't give me a working Avast setup, it did get me to the point where I could install Avast again. 
So now I have (apparently) a properly running installation. 
However, one of the first things Avast did (following the normal installation-complete restart) was ask me to restart my computer!  I have just deleted reboot.txt again.
I feel sorry for you... I've just tried to help as a user here. Indeed, I did not find that much trouble with avast, but, in your case, things weren't easy...

Quote from: starrigger on October 09, 2006, 01:21:20 AM
One other thing -- I now have a second Avast folder -- \Avast4(2), which contains some older setup files.  Can I delete that? 
Most probably you can...
Logged
The best things in life are free.

starrigger

  • Guest
Re: Avast requires frequent restarts
« Reply #19 on: October 09, 2006, 06:38:29 AM »
Well, thanks for the effort.  I actually suspect a problem specific to this machine.  Avast is running on two other computers around here without problem. 

I had a problem with a failed memory upgrade a little while back, and various strange problems have been occurring ever since.  Probably what I really need to do is to reinstall windows, but I don't have a day to spend on the project. 

Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Avast requires frequent restarts
« Reply #20 on: October 09, 2006, 05:37:08 PM »
Quote from: starrigger on October 09, 2006, 06:38:29 AM
I had a problem with a failed memory upgrade a little while back, and various strange problems have been occurring ever since.
Well... this seems to be the problem... memory change with failures... well, try to change ALL memory to a new one, test it, I do not recommend using old cards with new ones...

Quote from: starrigger on October 09, 2006, 06:38:29 AM
Probably what I really need to do is to reinstall windows, but I don't have a day to spend on the project. 
Only after you're sure it's not a memory card problem...

There are a lot of memory tests.
For instance: http://hcidesign.com/
Logged
The best things in life are free.

starrigger

  • Guest
Re: Avast requires frequent restarts
« Reply #21 on: October 11, 2006, 07:07:24 AM »
Memory tests okay.  (Thanks for tip on memory utility.)  I have long since removed the DIMM that didn't work out, and am sticking with the 512MB the computer came with.  I just have a suspicion that somewhere, something in Windows got messed up during the aborted upgrade.  Everything works, most of the time.  But then, from time to time, I'll get weird glitches and failures, mostly with media and DVD software. 

This Avast/restart problem, though, is pretty consistent.  I just deleted a reboot.txt file that had a time-created stamp of about the time I started my computer today. 
Logged

starrigger

  • Guest
Re: Avast requires frequent restarts
« Reply #22 on: October 12, 2006, 09:02:13 PM »
Reboot.txt just reappeared again, following a Windows Update.  (Maybe unrelated.)  What generates this file? 

(I did, by the way, remove the key FileRenameOperations.)

Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Avast requires frequent restarts
« Reply #23 on: October 13, 2006, 04:12:30 AM »
Can you check the contents of this log file?
<avast>\DATA\log\Error.log
Logged
The best things in life are free.

starrigger

  • Guest
Re: Avast requires frequent restarts
« Reply #24 on: October 13, 2006, 04:23:32 AM »
Quote from: Tech on October 13, 2006, 04:12:30 AM
Can you check the contents of this log file?
<avast>\DATA\log\Error.log

There is no Error.log. 

FWIW, here's today's section of setup.log:

12.10.2006   13:56:12.000   1160675772   general   Started: 12.10.2006, 13:56:12
12.10.2006   13:56:12.000   1160675772   general   Running setup_av_pro-37c (892)
12.10.2006   13:56:12.000   1160675772   system   Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
12.10.2006   13:56:12.000   1160675772   system   Computer WinName: ORION
12.10.2006   13:56:12.000   1160675772   system   Windows Net User: SYSTEM
12.10.2006   13:56:12.000   1160675772   general   Cmdline: /downloadpkgs /noreboot /updatevps /verysilent
12.10.2006   13:56:12.000   1160675772   general   DldSrc set to inet
12.10.2006   13:56:12.000   1160675772   general   Operation set to INST_OP_UPDATE_GET_PACKAGES
12.10.2006   13:56:12.000   1160675772   general   Old version: 37c (892)
12.10.2006   13:56:12.000   1160675772   general   SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
12.10.2006   13:56:12.000   1160675772   system   Computer DnsName: Orion
12.10.2006   13:56:12.000   1160675772   system   Computer Ip Addr: 192.168.2.106
12.10.2006   13:56:12.000   1160675772   internet   SYNCER: Type: use IE settings
12.10.2006   13:56:12.000   1160675772   internet   SYNCER: Auth: another authentication, use WinInet
12.10.2006   13:56:12.000   1160675772   package   Part prg_av_pro-37c is installed
12.10.2006   13:56:12.000   1160675772   package   Part vps-64102 is installed
12.10.2006   13:56:12.000   1160675772   package   Part news-4b is installed
12.10.2006   13:56:12.000   1160675772   package   Part setup_av_pro-37c is installed
12.10.2006   13:56:12.000   1160675772   general   Old version: 37c (892)
12.10.2006   13:56:14.000   1160675774   file   SetExistingFilesBitmap: 904->141->141
12.10.2006   13:56:14.000   1160675774   general   GUID: d1a52436-062b-4fc2-8577-fdd9a75d09bc
12.10.2006   13:56:14.000   1160675774   general   Server definition(s) loaded for 'main': 80 (maintenance:0)
12.10.2006   13:56:14.000   1160675774   general   SelectCurrent: selected server 'Download34 AVAST server' from 'main'
12.10.2006   13:56:14.000   1160675774   package   GetPackages - set proxy for inet
12.10.2006   13:56:14.000   1160675774   internet   SYNCER: Type: use IE settings
12.10.2006   13:56:14.000   1160675774   internet   SYNCER: Auth: another authentication, use WinInet
12.10.2006   13:56:15.000   1160675775   general   Used server: http://download34.avast.com/iavs4x
12.10.2006   13:56:15.000   1160675775   general   Server definition(s) loaded for 'main': 80 (maintenance:0)
12.10.2006   13:56:15.000   1160675775   general   SelectCurrent: selected server 'Download75 AVAST server' from 'main'
12.10.2006   13:56:15.000   1160675775   package   GetPackages - set proxy for inet
12.10.2006   13:56:15.000   1160675775   internet   SYNCER: Type: use IE settings
12.10.2006   13:56:15.000   1160675775   internet   SYNCER: Auth: another authentication, use WinInet
12.10.2006   13:56:16.000   1160675776   general   Used server: http://download75.avast.com/iavs4x
12.10.2006   13:56:16.000   1160675776   general   Used server: http://download75.avast.com/iavs4x
12.10.2006   13:56:16.000   1160675776   general   Part of license key: W33624673H3200A1106
12.10.2006   13:56:16.000   1160675776   package   Load C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
12.10.2006   13:56:16.000   1160675776   package   LatestPartInfo: news = news-4b
12.10.2006   13:56:16.000   1160675776   package   LatestPartInfo: program = prg_av_pro-37c
12.10.2006   13:56:16.000   1160675776   package   LatestPartInfo: setup = setup_av_pro-37c
12.10.2006   13:56:16.000   1160675776   package   LatestPartInfo: vps = vps-64103
12.10.2006   13:56:16.000   1160675776   general   Used server: http://download75.avast.com/iavs4x
12.10.2006   13:56:16.000   1160675776   package   Part vps-64103 was set to be installed
12.10.2006   13:56:16.000   1160675776   package   Removed obsolete file part-vps-64102.vpu
12.10.2006   13:56:16.000   1160675776   package   FilterOutExistingFiles: 141 & 141 = 0
12.10.2006   13:56:16.000   1160675776   package   FilterOutExistingFiles: 141 & 141 = 0
12.10.2006   13:56:24.000   1160675784   package   IsFullOkay: vpsm-64103.vpu - not okay
12.10.2006   13:56:24.000   1160675784   package   IsFullOkay: vpsm-64103.vpu - not okay
12.10.2006   13:56:24.000   1160675784   package   IsFullOkay: vpsm-64103.vpu - not okay
12.10.2006   13:56:24.000   1160675784   package   IsFullOkay: vpsm-64103.vpu - not okay
12.10.2006   13:56:24.000   1160675784   general   Used server: http://download75.avast.com/iavs4x
12.10.2006   13:56:24.000   1160675784   package   DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vpsm-64103.vpu, returned 0x00000000
12.10.2006   13:56:24.000   1160675784   package   Removed obsolete file vpsm-64102.vpu
12.10.2006   13:56:27.000   1160675787   package   vps: needs to be updated [064103]
12.10.2006   13:56:28.000   1160675788   package   FilterOutExistingFiles: 141 & 141 = 0
12.10.2006   13:56:28.000   1160675788   package   Transferred files: 5
12.10.2006   13:56:28.000   1160675788   package   Transferred bytes: 10219
12.10.2006   13:56:28.000   1160675788   package   Transfer time: 1376 ms
12.10.2006   13:56:28.000   1160675788   internet   Sending stats 'http://download75.avast.com/cgi-bin/iavs4stats.cgi': 00000000 204
12.10.2006   13:56:28.000   1160675788   file   NeedReboot=false
12.10.2006   13:56:28.000   1160675788   general   Return code: 0x20000000 [Something done]
12.10.2006   13:56:28.000   1160675788   general   Stopped: 12.10.2006, 13:56:28


12.10.2006   13:56:31.000   1160675791   general   Started: 12.10.2006, 13:56:31
12.10.2006   13:56:31.000   1160675791   general   Running setup_av_pro-37c (892)
12.10.2006   13:56:31.000   1160675791   system   Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
12.10.2006   13:56:31.000   1160675791   system   Computer WinName: ORION
12.10.2006   13:56:31.000   1160675791   system   Windows Net User: SYSTEM
12.10.2006   13:56:31.000   1160675791   general   Cmdline: /refresh /noreboot /updatevps /verysilent
12.10.2006   13:56:31.000   1160675791   general   Operation set to INST_OP_UPDATE_INSTALL_PACKAGES
12.10.2006   13:56:31.000   1160675791   general   Old version: 37c (892)
12.10.2006   13:56:31.000   1160675791   general   SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
12.10.2006   13:56:31.000   1160675791   internet   SYNCER: Type: use IE settings
12.10.2006   13:56:31.000   1160675791   internet   SYNCER: Auth: another authentication, use WinInet
12.10.2006   13:56:31.000   1160675791   package   Part prg_av_pro-37c is installed
12.10.2006   13:56:31.000   1160675791   package   Part vps-64103 is installed
12.10.2006   13:56:31.000   1160675791   package   Part news-4b is installed
12.10.2006   13:56:31.000   1160675791   package   Part setup_av_pro-37c is installed
12.10.2006   13:56:31.000   1160675791   general   Old version: 37c (892)
12.10.2006   13:56:32.000   1160675792   file   SetExistingFilesBitmap: 904->141->141
12.10.2006   13:56:32.000   1160675792   general   GUID: d1a52436-062b-4fc2-8577-fdd9a75d09bc
12.10.2006   13:56:32.000   1160675792   general   Entering:UpdateInstallPackages
12.10.2006   13:56:32.000   1160675792   package   Load C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
12.10.2006   13:56:32.000   1160675792   package   LatestPartInfo: news = news-4b
12.10.2006   13:56:32.000   1160675792   package   LatestPartInfo: program = prg_av_pro-37c
12.10.2006   13:56:32.000   1160675792   package   LatestPartInfo: setup = setup_av_pro-37c
12.10.2006   13:56:32.000   1160675792   package   LatestPartInfo: vps = vps-64103
12.10.2006   13:56:32.000   1160675792   package   FilterOutExistingFiles: 141 & 141 = 0
12.10.2006   13:56:32.000   1160675792   package   FilterOutExistingFiles: 141 & 141 = 0
12.10.2006   13:56:33.000   1160675793   package   ArePartsInstallable: 1
12.10.2006   13:56:39.000   1160675799   package   vps: updated [064103]
12.10.2006   13:56:40.000   1160675800   file   Fix security on: C:\Program Files\Alwil Software\Avast4\*.*
12.10.2006   13:57:39.000   1160675859   file   Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\*.*
12.10.2006   13:57:40.000   1160675860   file   Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\HELP\*.*
12.10.2006   13:57:40.000   1160675860   file   Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\HtmlData\*.*
12.10.2006   13:57:41.000   1160675861   file   Fix security on: C:\Program Files\Alwil Software\Avast4\images\*.*
12.10.2006   13:57:41.000   1160675861   package   Transferred files: 0
12.10.2006   13:57:41.000   1160675861   package   Transferred bytes: 0
12.10.2006   13:57:41.000   1160675861   package   Transfer time: 0 ms
12.10.2006   13:57:41.000   1160675861   file   NeedReboot=false
12.10.2006   13:57:41.000   1160675861   general   Return code: 0x20000000 [Something done]
12.10.2006   13:57:41.000   1160675861   general   Stopped: 12.10.2006, 13:57:41


Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Avast requires frequent restarts
« Reply #25 on: October 13, 2006, 04:40:33 AM »
Quote from: starrigger on October 13, 2006, 04:23:32 AM
12.10.2006   13:56:40.000   1160675800   file   Fix security on: C:\Program Files\Alwil Software\Avast4\*.*
12.10.2006   13:57:39.000   1160675859   file   Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\*.*
12.10.2006   13:57:40.000   1160675860   file   Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\HELP\*.*
12.10.2006   13:57:40.000   1160675860   file   Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\HtmlData\*.*
12.10.2006   13:57:41.000   1160675861   file   Fix security on: C:\Program Files\Alwil Software\Avast4\images\*.*
Strange lines...  ??? ::)

Quote from: starrigger on October 13, 2006, 04:23:32 AM
12.10.2006   13:57:41.000   1160675861   file   NeedReboot=false
Well... at least it's written it's not needed to reboot... stranger  ???
Logged
The best things in life are free.
Pages: 1 [2]   Go Up
« previous next »