Author Topic: Secureline won't stay connected on my iPad Pro  (Read 12238 times)

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Offline Mitchell27

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Secureline won't stay connected on my iPad Pro
« on: February 24, 2020, 08:19:40 PM »
This has been an ongoing problem for quite some time. Not limited to any particular iOS release.
I get the VPN connected. I open a browser. I open a new page. Loose connection.
Or
I get the VPN connected. I open a browser. I walk away for a few minutes. Pad goes into sleep mode. I wake it up. VPN is no longer connected.
Or
I get the VPN connected. I open a browser. I put the pad to sleep for a minute. Wake the pad up again, VPN is no longer connected.

As a result, I end up having to connect, and reconnect, and reconnect again and again. A REAL pain in the Ass.
Is it even worth the hassle?

Offline gabriel999

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Re: Secureline won't stay connected on my iPad Pro
« Reply #1 on: March 11, 2020, 12:06:01 PM »
This has been an ongoing problem for quite some time. Not limited to any particular iOS release.
I get the VPN connected. I open a browser. I open a new page. Loose connection.
Or
I get the VPN connected. I open a browser. I walk away for a few minutes. Pad goes into sleep mode. I wake it up. VPN is no longer connected.
Or
I get the VPN connected. I open a browser. I put the pad to sleep for a minute. Wake the pad up again, VPN is no longer connected.

As a result, I end up having to connect, and reconnect, and reconnect again and again. A REAL pain in the Ass.
Is it even worth the hassle?

Hello,
some users have already reported the bug, but AVAST probably can't fix it.
I have been annoyed about it for a long time, i have reported it several times but nothing happens.
I will not buy it again!
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Offline SpeedyPC

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Re: Secureline won't stay connected on my iPad Pro
« Reply #2 on: March 12, 2020, 08:54:33 AM »
However the issue is not Avast, it’s Apple and the latest iSO v13 platform is the main problem, see link below FYI

https://forum.avast.com/index.php?topic=230528.msg1533289#msg1533289
« Last Edit: March 12, 2020, 08:56:38 AM by SpeedyPC »
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Offline gabriel999

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Re: Secureline won't stay connected on my iPad Pro
« Reply #3 on: March 12, 2020, 10:57:17 AM »
Hello,
the (AVAST-) problem is not new. I've had 3 iPads with different operating systems in the last few years. This problem has occurred on all devices and i have reported it several times.
On my Windows PC and my MacBook the VPN runs without problems and i am more than satisfied.
Only on the iPad it is 'a tragedy'.
Greetings
Gabriel
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Offline bo22mn

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Re: Secureline won't stay connected on my iPad Pro
« Reply #4 on: March 25, 2021, 12:13:54 PM »
Hello everyone,

I wonder if anybody can explain why this happens only on the iPad but not on MacBokk etc.? I mean, I know that the technical requirements are quite different, but shouldn't be AVAST be able to find a solution for this system as well? Or did they maybe eventually find a way to solve the problem?
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Offline Asyn

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Re: Secureline won't stay connected on my iPad Pro
« Reply #5 on: March 25, 2021, 12:21:46 PM »
Hello everyone, I wonder if anybody can explain why this happens only on the iPad but not on MacBokk etc.? I mean, I know that the technical requirements are quite different, but shouldn't be AVAST be able to find a solution for this system as well? Or did they maybe eventually find a way to solve the problem?
Hi, please note that this thread is from last year, so it hopefully has been fixed meanwhile. ;)
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