I have to disable Web Shield to access Bank of America

[rywakw]

As above. Avast is giving a false positive because I DO log into BoA, but about 1.8 seconds later Avast blocks the site saying there is phishing going on. There is not. Please fix. Thanks.
I'd give a photo of the warning but it looks like you don't allow pics to be posted.

[DavidR]

You can attach images to your posts, see the Attachments and other options below the text input window. Click to expand.

You can use the - Reporting Possible False Positive File or Website - https://www.avast.com/false-positive-file-form.php form.

[Hopper15]

Same thing just happened to me.

[DavidR]

Have you reported it as suggested ?

[Hopper15]

Have you reported it as suggested ?

Yes.

[ssms0]

Same thing here.  Spoke to BoA and was told they've had over 100 calls today from Avast users.  I've also filled out the false positive form.

[DavidR]

Have you reported it as suggested ?

Yes.

That is great as that goes to the Avast virus labs.

Given it's BoA, I would imagine it will be dealt with quickly.

[r@vast]

Hi,

This was a false positive.
The detection has been disabled.
We apologise for any inconvenience caused.
 
If the issue persists, please update the virus database.
https://support.avast.com/en-ww/article/Update-Antivirus/


 

[Hopper15]

Hi,

This was a false positive.
The detection has been disabled.
We apologise for any inconvenience caused.
 
If the issue persists, please update the virus database.
https://support.avast.com/en-ww/article/Update-Antivirus/

Thanks for the update.

[rywakw]

Hi,

This was a false positive.
The detection has been disabled.
We apologise for any inconvenience caused.
 
If the issue persists, please update the virus database.
https://support.avast.com/en-ww/article/Update-Antivirus/

Yes, that did the trick. I downloaded the new definitions but had to restart my PC to get it to not close the BoA site. Thank you for your prompt attention to this matter.