Author Topic: Trusting a file does not work  (Read 1031 times)

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Offline tempnew

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Trusting a file does not work
« on: September 17, 2020, 10:13:23 PM »
When Avast starts to check a file and I press abort, that is what should happen, but it doesn't, it doesn't give me access to the file even when I select "I trust this file". >:(

Offline r@vast

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Re: Trusting a file does not work
« Reply #1 on: September 18, 2020, 11:59:03 AM »
When Avast starts to check a file and I press abort, that is what should happen, but it doesn't, it doesn't give me access to the file even when I select "I trust this file". >:(

Hi,

Could you please clarify if this happens when you scan, run or download a file?
Could you please add a screenshot.
Please see this article on how to generate a screenshot (if need be). https://support.avast.com/en-ww/article/Create-screenshot