Author Topic: I dont have an order ID  (Read 2453 times)

0 Members and 1 Guest are viewing this topic.

Offline arel.kaczynski1994

  • Newbie
  • *
  • Posts: 1
I dont have an order ID
« on: September 18, 2020, 07:13:38 PM »
Hello. I dont have an order ID but I want to cancel the avast subscription . I tried to find the id with my emails and last 4 credit card digits. But I can't find anything. Please help.

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 89347
  • No support PMs thanks
Re: I dont have an order ID
« Reply #1 on: September 18, 2020, 08:36:31 PM »
I assume that you are using the Support ticket system ?
If not try the - Cancelling automatic renewal of the Avast subscription - See

If you haven't got the Order ID, etc enter 00000000 and give as much information that you can to help identify it.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security