Author Topic: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43  (Read 2054 times)

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Offline bigbadmonsterkiller

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Hello,
Avast Driver Updater cannot update my PCI Express Root Complex.
Avast Driver Updater, shows PCI Express Root Complex 5.0.4.43 (released May 10,2017) the latest driver for this.
It is a MTECH M8800 Laptop I bought it on 12/9/2014.
It came with OS Windows 7 64 bit but now it has OS Windows 10 64 bit.
Can anyone show me how I can get Avast Driver Updater to update my PCI Express Root Complex for me?
Have a good day.

Offline bob3160

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Re: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43
« Reply #1 on: September 19, 2020, 07:27:32 PM »
Hello,
Avast Driver Updater cannot update my PCI Express Root Complex.
Avast Driver Updater, shows PCI Express Root Complex 5.0.4.43 (released May 10,2017) the latest driver for this.
It is a MTECH M8800 Laptop I bought it on 12/9/2014.
It came with OS Windows 7 64 bit but now it has OS Windows 10 64 bit.
Can anyone show me how I can get Avast Driver Updater to update my PCI Express Root Complex for me?
Have a good day.
You aren't alone. When you select to update it winds up as Skipped. Wait for Avast to reply. Probably on Monday.



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Offline bigbadmonsterkiller

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Re: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43
« Reply #2 on: September 19, 2020, 09:42:26 PM »
Hello,
Yes, You are right it marks it as skipped.

Offline r@vast

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Re: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43
« Reply #3 on: September 21, 2020, 12:14:02 PM »
Hi,

I have downloaded and installed Avast Driver Updater (today) from here (https://www.avast.com/download-thank-you.php?product=DRW&direct=1)
Currently showing as version 20.1 (build 707).
I managed to update PCI Express Root Complex.
Could you try to update it again?

Offline bob3160

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Re: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43
« Reply #4 on: September 21, 2020, 02:20:49 PM »







As you can see, it isn't working for me.
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Re: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43
« Reply #5 on: September 22, 2020, 06:16:54 PM »
Hi guys, not sure if it helps, but I got updated to build 720 today.
Win 8.1 [x64] - Avast PremSec 20.9.2434.Beta#2 [UI.573] - CC 5.72 - EEK - FF ESR 78.4 [NS/AOS/uBO/PB] - TB 78.4 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43
« Reply #6 on: September 22, 2020, 06:19:29 PM »
Hi guys, not sure if it helps, but I got updated to build 720 today.
Thanks for the follow up. The version update happened but the driver update still isn't working.
Still ends up as skipped after selecting update.

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Offline r@vast

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Re: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43
« Reply #7 on: September 23, 2020, 01:24:19 PM »



As you can see, it isn't working for me.

Hi,

When you click on "Skipped" > do you see the option/button "STOP SKIPPING"?
Also, after having clicked on "Skipped", can you click on "Driver versions" (take a screenshot, please) and then click on "Skipped update" or "Update"
Restart your PC.

If it still does not work, then please post the "Driver versions" screenshot and support package id here.

Offline bob3160

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Re: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43
« Reply #8 on: September 23, 2020, 05:19:34 PM »



As you can see, it isn't working for me.

Hi,

When you click on "Skipped" > do you see the option/button "STOP SKIPPING"?
Also, after having clicked on "Skipped", can you click on "Driver versions" (take a screenshot, please) and then click on "Skipped update" or "Update"
Restart your PC.

If it still does not work, then please post the "Driver versions" screenshot and support package id here.
The last screenshot was what I again ended up with after having selected stop skipping and then again doing the update. It goes right back to not actually updating but back to the skipped state.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline bigbadmonsterkiller

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Re: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43
« Reply #9 on: September 23, 2020, 10:26:15 PM »


Please disregard the Video Driver I updated that myself.
My Root Complex still is being skipped & yes I have tried several times to update with no success.
« Last Edit: September 23, 2020, 10:29:04 PM by bigbadmonsterkiller »

Offline r@vast

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Re: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43
« Reply #10 on: September 24, 2020, 09:46:12 AM »
Hi,

Could you please provide me with a support file id.
To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file

Offline bob3160

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Re: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43
« Reply #11 on: September 24, 2020, 03:57:30 PM »
Hi,

Could you please provide me with a support file id.
To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file
Sorry, I needed to roll back to a prior day due to other problems with Avast.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline bigbadmonsterkiller

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Re: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43
« Reply #12 on: September 24, 2020, 10:23:51 PM »
Hey I want you to see this detailed image of my skipped driver.

I am thinking that I might have to roll back my OS for the driver updater to work for this driver?
Screw it I am gonna do it anyway.

Offline bob3160

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Re: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43
« Reply #13 on: September 24, 2020, 10:29:47 PM »
My rollback had nothing to do with the driver updater.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline bigbadmonsterkiller

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Re: Avast Driver Updater cannot update my PCI Express Root Complex 5.0.4.43
« Reply #14 on: September 24, 2020, 10:49:09 PM »
My rollback had nothing to do with the driver updater.
Okay Thanks I will wait for what Avast has to say then.