Author Topic: how to remove website from blacklist  (Read 599 times)

0 Members and 1 Guest are viewing this topic.

Offline 1456269512

  • Newbie
  • *
  • Posts: 3
how to remove website from blacklist
« on: September 21, 2020, 12:09:57 PM »
Hello,

My website is htxtps://cjdropshipping.com/, it is marked as unsafe by avast. But we did not detect an abnormality. I would be very grateful if anyone could help.

Best regards.
« Last Edit: September 21, 2020, 02:37:15 PM by Milos »

Offline Milos

  • Avast team
  • Super Poster
  • *
  • Posts: 2216
Re: how to remove website from blacklist
« Reply #1 on: September 21, 2020, 02:37:05 PM »

Offline 1456269512

  • Newbie
  • *
  • Posts: 3
Re: how to remove website from blacklist
« Reply #2 on: September 21, 2020, 03:08:04 PM »
Hello,
use https://www.avast.com/false-positive-file-form.php

Milos
Hi Milos, I have submitted an application, but I don't know when I will get feedback. Because our website has a large number of users, if it is not handled in time, it will have a bad impact on our customers. So, I want to know if there is a faster way to deal with it. If there is a problem with our website, you can tell us what the specific problem is, so we can fix it as soon as possible. thank you very much!

Offline Milos

  • Avast team
  • Super Poster
  • *
  • Posts: 2216
Re: how to remove website from blacklist
« Reply #3 on: September 22, 2020, 10:42:46 AM »
Hello,
detection seems to be fixed now. Test it, please.

Milos

Offline 1456269512

  • Newbie
  • *
  • Posts: 3
Re: how to remove website from blacklist
« Reply #4 on: September 22, 2020, 12:13:26 PM »
Hello,
detection seems to be fixed now. Test it, please.

Milos

Yes, it is okay now. Thank you very much! If possible, could you please tell me more infomation about the cause of the exception? Because this website is really important to us, we hope to do some protection work to avoid bad effects. Any help is very much appreciated.