Author Topic: Renewal Popup  (Read 2139 times)

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Offline markr38

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Renewal Popup
« on: September 03, 2020, 07:19:34 AM »
I keep getting a renewal popup every hour or two. It's getting annoying. I will renew when I am damn well and ready. I don't need software to harass me.  I can get that from my wife and I only  put up with it from her because we have sex. If it keeps up I might just cancel and get another brand of security software.

Offline Asyn

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Re: Renewal Popup
« Reply #1 on: September 03, 2020, 07:26:21 AM »
Sounds like a bug, wait for one of the devs and/or submit a ticket: https://support.avast.com/contact (paid versions)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DannyB1963

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Re: Renewal Popup
« Reply #2 on: September 12, 2020, 03:35:16 AM »
I have several Avast programs.  Yet, I get pop-ups all the time.  I teach using my laptop, and it's a pain to have an subscription extension offer just pop up for no obvious reason.  Really!? 

Offline mail29

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Re: Renewal Popup
« Reply #3 on: September 13, 2020, 04:04:51 PM »
Am getting these too. Latest version 20.7.2425 (build 20.7.5568.595)

Any way we can turn this off?

Thanks.
Website Development Agency

Offline Asyn

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Re: Renewal Popup
« Reply #4 on: September 21, 2020, 10:18:22 AM »
Hi guys, the devs are working on a fix.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Asyn

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Re: Renewal Popup
« Reply #5 on: September 21, 2020, 11:53:04 AM »
Note, it should be fixed now. Please reboot your system and report back.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Todd112

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Re: Renewal Popup
« Reply #6 on: September 23, 2020, 10:10:52 PM »
I too keep getting an avast popup every hour.  I am about to uninstall it for good and I have paid subscriptions.  The constant popups for everything is annoying and too much.  I went in and cancelled all notifications.  Well, I get a pop up every 30min asking me to turning it off of silent mode.  No popups unless I have a virus.  Can I get that?

Offline r@vast

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Re: Renewal Popup
« Reply #7 on: September 24, 2020, 11:37:00 AM »
I too keep getting an avast popup every hour.  I am about to uninstall it for good and I have paid subscriptions.  The constant popups for everything is annoying and too much.  I went in and cancelled all notifications.  Well, I get a pop up every 30min asking me to turning it off of silent mode.  No popups unless I have a virus.  Can I get that?

Hi,

Could you provide us with some log files, please?
Please see this post. https://forum.avast.com/index.php?topic=238246.msg1562065#msg1562065