Author Topic: User Hive is loaded by another Process  (Read 952 times)

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Offline John982

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User Hive is loaded by another Process
« on: September 26, 2020, 04:46:06 AM »
I am seeing the occasional WIN 10 stall and it appears to be related to AVAST.

User hive is loaded by another process (Registry Lock) Process name: C:\Program Files\AVAST Software\Cleanup\TuneupSvc.exe, PID: 2332, ProfSvc PID: 1836.
User hive is loaded by another process (Registry Lock) Process name: C:\Program Files\AVAST Software\Avast\AvastSvc.exe, PID: 4048, ProfSvc PID: 1836.
User hive is loaded by another process (Registry Lock) Process name: C:\Windows\System32\svchost.exe, PID: 2964, ProfSvc PID: 1836.

Offline r@vast

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Re: User Hive is loaded by another Process
« Reply #1 on: September 29, 2020, 02:06:22 PM »
I am seeing the occasional WIN 10 stall and it appears to be related to AVAST.

User hive is loaded by another process (Registry Lock) Process name: C:\Program Files\AVAST Software\Cleanup\TuneupSvc.exe, PID: 2332, ProfSvc PID: 1836.
User hive is loaded by another process (Registry Lock) Process name: C:\Program Files\AVAST Software\Avast\AvastSvc.exe, PID: 4048, ProfSvc PID: 1836.
User hive is loaded by another process (Registry Lock) Process name: C:\Windows\System32\svchost.exe, PID: 2964, ProfSvc PID: 1836.

Hi,

Could you please provide us with a support file id.
To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file