Author Topic: Don't have reply on my refund order #82726605900  (Read 538 times)

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Offline erictan2020

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Don't have reply on my refund order #82726605900
« on: September 29, 2020, 03:39:51 AM »
Dear Sir/Madam,

I have received my refund confirmation on 22/9/20 that the refund has been processed but as at today i haven't receive any email on the refund has been approve or not. Appreciate f you can check.

Best Regard
Eric

Offline Karen273

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Re: Don't have reply on my refund order #82726605900
« Reply #1 on: September 29, 2020, 04:34:20 AM »
I am also waiting on a refund.  I have made 2 requests 30 days apart and have not received any response.  My first request was on 8/30/2020 and I just submitted a 2nd request today 9/28/2020, request # 11692803.  Can someone from Avast Support team please respond?  My order # is  81880137000.

Offline erictan2020

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Re: Don't have reply on my refund order #82726605900
« Reply #2 on: September 29, 2020, 05:02:41 AM »
Hi Karen,

Avast services really need to improve. I try to search the contact but totally cannot find any :-\.

Offline prokopes2

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Re: Don't have reply on my refund order #82726605900
« Reply #3 on: September 30, 2020, 07:32:21 PM »
Hello there, I'm really sorry to hear about your trouble,
Dear Sir/Madam,

I have received my refund confirmation on 22/9/20 that the refund has been processed but as at today i haven't receive any email on the refund has been approve or not. Appreciate f you can check.

Best Regard
Eric
Eric, your refund was approved on Sep/21/2020 CDT and we sent you a confirmation email the same day. Can you please check your inbox for emails you received from Avast?

I am also waiting on a refund.  I have made 2 requests 30 days apart and have not received any response.  My first request was on 8/30/2020 and I just submitted a 2nd request today 9/28/2020, request # 11692803.  Can someone from Avast Support team please respond?  My order # is  81880137000.
Karen273, I was not able to find your older requests but I found the one from Sep/28/2020. I can confirm that your refund was approved as well and we sent you email confirmation just yesterday (Sep/29/2020 CDT). Can you please also check your inbox for emails from Avast?