Author Topic: Disk usage 100% while auto updates are off  (Read 1613 times)

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Offline Ivan.N

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Disk usage 100% while auto updates are off
« on: September 29, 2020, 11:25:00 AM »
Hello!
Avast often loads a hard disk for a long time by 100%. Automatic updates and streaming updates are disabled. PC became unusable - at startup it can freeze for about 20 minutes. Why can it happen? How can it be fixed? I've been using Avast for many years; it has never happened before. Even auto-update has never been disabled - I had to do it quite recently, but it didn't help. There is no problem with the disk itself.

Offline Asyn

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Re: Disk usage 100% while auto updates are off
« Reply #1 on: September 29, 2020, 12:20:10 PM »
- Which Avast..? (Free/Premium)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Ivan.N

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Re: Disk usage 100% while auto updates are off
« Reply #2 on: September 29, 2020, 12:43:32 PM »
Avast Free antivirus 20.7.2425 (build 20.7.5568.600)
OS Windows 10 x 64,    Version 10.0.18362 Build 18362
No other antiviruses, only Windows built-in software.
I have been using Avast since Windows installation for more than 5 years.

Offline Asyn

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Re: Disk usage 100% while auto updates are off
« Reply #3 on: September 29, 2020, 12:45:20 PM »
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Ivan.N

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Re: Disk usage 100% while auto updates are off
« Reply #4 on: October 23, 2020, 10:21:32 AM »
I did everything as you said. But Avast still continues to use the disk 100% for 5-10 minutes after each power up. In the Task Manager I see "Avast Tools" utility which reads something from the disk (1.3 MB/s) and also writes, but less (up to 400 KB/s).
Auto updates and streaming updates are turned off.
Now Avast version is 20.8.2432 (build 20.8.5684.602).
« Last Edit: October 23, 2020, 10:24:15 AM by Ivan.N »

Offline Asyn

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Re: Disk usage 100% while auto updates are off
« Reply #5 on: October 23, 2020, 10:49:06 AM »
Hi, if you're willing to help, see: https://forum.avast.com/index.php?topic=237567.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0