Author Topic: VPN problem error 403  (Read 1505 times)

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Offline cherubini

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VPN problem error 403
« on: October 03, 2020, 05:46:06 PM »

Hello, I am Avast user for many years with registered programs : Antivirus, Cleanup Premium, Password manager and VPN secureline since some weeks ago. When VPN is activated, access for some websites is denied with error 403 or 404, and my mail server is considered as not operational. If I switch VPN off, everything is working perfectly and I can receive my mail messages using IMAP and SFR. If you have a solution, I would appreciate. Cheers. Alan France.

Offline Asyn

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Re: VPN problem error 403
« Reply #1 on: October 04, 2020, 08:36:30 AM »
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline cherubini

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Re: VPN problem error 403
« Reply #2 on: October 05, 2020, 02:30:56 AM »
Thanks Asyn, but this is only for smtp ( sending ) not for receiving  ( imap ) .

Offline Asyn

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Re: VPN problem error 403
« Reply #3 on: October 05, 2020, 07:16:12 AM »
Wait for one of the devs and/or submit a ticket: https://support.avast.com/contact
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0