Author Topic: VPN problem error 403  (Read 3225 times)

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Offline cherubini

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VPN problem error 403
« on: October 03, 2020, 05:46:06 PM »

Hello, I am Avast user for many years with registered programs : Antivirus, Cleanup Premium, Password manager and VPN secureline since some weeks ago. When VPN is activated, access for some websites is denied with error 403 or 404, and my mail server is considered as not operational. If I switch VPN off, everything is working perfectly and I can receive my mail messages using IMAP and SFR. If you have a solution, I would appreciate. Cheers. Alan France.

Offline Asyn

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Re: VPN problem error 403
« Reply #1 on: October 04, 2020, 08:36:30 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline cherubini

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Re: VPN problem error 403
« Reply #2 on: October 05, 2020, 02:30:56 AM »
Thanks Asyn, but this is only for smtp ( sending ) not for receiving  ( imap ) .

Offline Asyn

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Re: VPN problem error 403
« Reply #3 on: October 05, 2020, 07:16:12 AM »
Wait for one of the devs and/or submit a ticket: https://support.avast.com/contact
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0