Author Topic: Files won't delete from virus chest  (Read 639 times)

0 Members and 1 Guest are viewing this topic.

Offline tom559

  • Newbie
  • *
  • Posts: 1
Files won't delete from virus chest
« on: October 04, 2020, 07:44:52 PM »
On a new PC during a PCMover transfer of files, Avast stopped the process by finding a virus in PCMover.exe. I can see it in the virus chest; mark it for deletion; but when I click delete, it's still there. I believe it prevents me from re-installing PCMover because that installation process claims it can't access a certain directory where PCMover.exe used to be.

How can I get that file off my system?

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 72298
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Files won't delete from virus chest
« Reply #1 on: October 05, 2020, 02:26:15 PM »
- Which Avast..? (Free/Premium)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 95.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0