Author Topic: Update breaks Bluetooth?  (Read 1388 times)

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Offline barnhart_aventura

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Update breaks Bluetooth?
« on: October 07, 2020, 08:07:29 PM »
Have been working perfectly fine for months and months. Weekend update suddenly kills my BT yesterday?

Have gone through the entire range of standard Windows-level activation/driver updating/device removal. Zero progress after ~18 hrs.

I need this for my headset and microphone in presentations with customers and team.

Anxiety level is ramping up rather quickly.

No place to create a support ticket either?  Grrr...!!!

Offline Asyn

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Re: Update breaks Bluetooth?
« Reply #1 on: October 08, 2020, 10:22:04 AM »
- Which Avast..? (Free/Premium)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: Update breaks Bluetooth?
« Reply #2 on: October 08, 2020, 01:11:09 PM »
Hi,

For technical support of a paid Avast product, you can also reach support via chat or email at https://support.avast.com/en-us/contact/paid