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Author Topic: Can't Cancel My Subscription  (Read 1189 times)

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Offline s_czajkowski

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Can't Cancel My Subscription
« on: October 08, 2020, 04:39:44 PM »
Hi, I got the free 60-day trial and the email used was ***removed for privacy reasons ***.
I have also made an account under ***removed for privacy reasons ***.
I have tried to cancel and sent MANY requests but they ask the same questions or give me a phone number that leads back to square one.
Please cancel my fuckin subscription.
You have the worst fucking support on planet earth.
« Last Edit: October 09, 2020, 02:47:33 PM by r@vast »
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Offline Asyn

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Re: Can't Cancel My Subscription
« Reply #1 on: October 08, 2020, 04:44:13 PM »
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Offline r@vast

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Re: Can't Cancel My Subscription
« Reply #2 on: October 09, 2020, 02:55:01 PM »
Hi s_czajkowski,

You created several tickets 08/Oct/2020, and we responded to all of them and informed you that the auto-renewal was cancelled.
You were also informed that the auto-renewal was cancelled when you called in.

Please clarify if there is anything else outstanding.
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