Author Topic: Blocked app  (Read 942 times)

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Offline McQuade2

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Blocked app
« on: October 09, 2020, 05:07:24 PM »
Hi,

I got a Threat Detected messsage and chose the option to block it.

Subsequently I found that I was unable to save my project in the Family Historian program. It said 'Unable to save. Access denied'.

I have found that Family Historian is listed in the Blocked Apps section (Ransomware Shield)
How did it come to get blocked as I have been using this software for some time without any problem and is it safe to unblock it?

I am running Windows 10 and Avast Free.

Thanks,

Don

Offline Asyn

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Re: Blocked app
« Reply #1 on: October 09, 2020, 05:13:42 PM »
Hi Don, see: https://support.avast.com/en-ww/article/298/ (Blocked & Allowed apps)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline McQuade2

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Re: Blocked app
« Reply #2 on: October 10, 2020, 01:46:06 PM »
Thanks.
Unblocked app and it is working fine now.

Offline Asyn

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Re: Blocked app
« Reply #3 on: October 11, 2020, 07:58:46 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0