Author Topic: What is your normal RAM usage for the AvastService process?  (Read 2334 times)

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Offline kamenkraev

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What is your normal RAM usage for the AvastService process?
« on: October 16, 2020, 12:38:10 PM »
Hi,

I am not very sure whether my RAM usage for the AvastService process did not go up after the latest update.
I hadn't really noticed the normal usage before.

My AvastService doesn't go under 780MB during normal operation. The CPU process is ok.

Is this normal for most of you? I am running all core shields and anti tracker and also the breach guard.

I've seen the reports from people complaining of jumping RAM usage, so I wonder if I am impacted.



Thanks!

« Last Edit: October 16, 2020, 01:43:51 PM by kamenkraev »

Offline Asyn

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Re: What is your normal RAM usage for the AvastService process?
« Reply #1 on: October 16, 2020, 01:32:21 PM »
Please attach your screenshot(s), some of us don't follow external links. ;)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline kamenkraev

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Re: What is your normal RAM usage for the AvastService process?
« Reply #2 on: October 16, 2020, 01:44:19 PM »
done

Offline Asyn

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Re: What is your normal RAM usage for the AvastService process?
« Reply #3 on: October 16, 2020, 01:47:43 PM »
- Which Avast..? (Free/Premium)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline kamenkraev

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Re: What is your normal RAM usage for the AvastService process?
« Reply #4 on: October 16, 2020, 01:53:36 PM »
- Which Avast..? (Free/Premium) - Premium
- Which version/build of Avast..? - ver 20.8.2432 build 20.8.5684.602
- OS..? (32/64 Bit..? - which SP/Build..?) - win10, 64
- Other security related software installed..? - Avast antitracker and breachguard, nothing else
- Which AV(s) did you use before Avast..? - Always Avast Premium for years

It also takes about 1 minute to load the Avast GUI - CPU going to 80% and also same with using Chrome, especially when opening pages for the first time.

with the GUI now launched I have 1GB of RAM used...

I tried repairing a few times, no change.


Offline Asyn

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Re: What is your normal RAM usage for the AvastService process?
« Reply #5 on: October 16, 2020, 01:55:58 PM »
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline kamenkraev

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Re: What is your normal RAM usage for the AvastService process?
« Reply #6 on: October 16, 2020, 02:52:39 PM »
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

Am I going to lose the passwords saved in Avast Passwords? Should I back them up?

Offline Asyn

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline kamenkraev

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Re: What is your normal RAM usage for the AvastService process?
« Reply #8 on: October 16, 2020, 07:45:38 PM »
Hi,

Reinstall helped...in fact now AvastService uses 0.2% CPU and 18Mb RAM under normal conditions.

I must have had an issue with it for some time then and i hadn't realised.

Thanks

Offline Asyn

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Re: What is your normal RAM usage for the AvastService process?
« Reply #9 on: October 17, 2020, 07:23:05 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0