refund money

[bao8]

i was cancel subscription and they said money will back about 5-7 days but now 11 days where i can ask them about it ?

[DavidR]

The about 5-7 days is an estimate and is 5-7 business days.

It also depends on the method of payment ?
If by Bank Payment, then it can take longer to appear in your account as cleared funds.

If you used the support ticket system to request cancellation and refund, then you should be able to use that to enquire on its progress.

[bao8]

The about 5-7 days is an estimate and is 5-7 business days.

It also depends on the method of payment ?
If by Bank Payment, then it can take longer to appear in your account as cleared funds.

If you used the support ticket system to request cancellation and refund, then you should be able to use that to enquire on its progress.

oh ty so much

[DavidR]

You're welcome, give it a couple of days and get back to the forums and I will try to attract some Avast attention to it.

[bao8]

You're welcome, give it a couple of days and get back to the forums and I will try to attract some Avast attention to it.

Sr 1 more thing do i need paypal account for refund ? i was use master card for charge

[DavidR]

You're welcome, give it a couple of days and get back to the forums and I will try to attract some Avast attention to it.

Sr 1 more thing do i need paypal account for refund ? i was use master card for charge

No, the refund is through the original payment method, so it should be seen on your Master Card account.