Author Topic: browser will not open,  (Read 1213 times)

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Offline Edward215

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  • Posts: 1
browser will not open,
« on: October 22, 2020, 10:17:21 PM »
Avast browser is locked out.
can't get to sites that are in avast browser.
have to use MS edge even to get here.

Offline Pavel Rujzl

  • Avast team
  • Jr. Member
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  • Posts: 28
Re: browser will not open,
« Reply #1 on: October 23, 2020, 11:56:26 AM »
Hi Edward215,

sorry to hear this. Would you be able to record and share a short video of you trying to operate the browser? Just record it using a tutorial like this one https://www.youtube.com/watch?v=yIrzY1xyQcc&ab_channel=Techboomers and then share the recording using any file or video sharing service and share the link with us.

Cheers!

Pavel @ Avast

Offline snosaint

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  • Posts: 11
Re: browser will not open,
« Reply #2 on: October 29, 2020, 07:41:06 PM »
I had a similar issue today. Would not open in its usual way, but  it did open when i asked it to open as admin...which i did not want to do. I had to uninstall but unchecked the box to remove user data and then reinstall.