Author Topic: Stuck at 14%  (Read 1256 times)

0 Members and 1 Guest are viewing this topic.

Offline usman.temuri

  • Newbie
  • *
  • Posts: 11
Stuck at 14%
« on: October 24, 2020, 05:00:17 PM »
Heloo my avast just got stuck at 14% when i start full scan. I already reinstall it but nothing happen
I used the latest version
https://forum.avast.com/index.php?topic=238421.0
« Last Edit: October 25, 2020, 04:32:15 AM by usman.temuri »

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2771
Re: Stuck at 14%
« Reply #1 on: October 26, 2020, 01:10:25 PM »
Heloo my avast just got stuck at 14% when i start full scan. I already reinstall it but nothing happen
I used the latest version
https://forum.avast.com/index.php?topic=238421.0

Hi,

To clarify, after the re-install did it get stuck at 14% again?
For how long is it stuck? A full scan can take quite some time.
https://support.avast.com/en-ww/article/Antivirus-scan-settings/

Offline usman.temuri

  • Newbie
  • *
  • Posts: 11
Re: Stuck at 14%
« Reply #2 on: October 26, 2020, 01:24:22 PM »
Heloo my avast just got stuck at 14% when i start full scan. I already reinstall it but nothing happen
I used the latest version
https://forum.avast.com/index.php?topic=238421.0

Hi,

To clarify, after the re-install did it get stuck at 14% again?
For how long is it stuck? A full scan can take quite some time.
https://support.avast.com/en-ww/article/Antivirus-scan-settings/

Unfortunately yes, it stuck at 14% and i have a doubt that this is because of my hard disk health.


Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2771
Re: Stuck at 14%
« Reply #3 on: October 29, 2020, 01:28:03 PM »
Hi,

If there are issues with your disk then it could get stuck since the Full scan only reads files from disk, and if the files are not opened, then the app is waiting for the files.