Author Topic: Windows 10 20H2 update crashes... Windows 10 crashes at the end of installing AV  (Read 5835 times)

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Offline strakl

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It's probably your settings. For me there are 2 options to update:
1. If I want to get the update without waiting for microsoft, then I download that tool called windows 10 update assistant and update through that but the best way is just to wait and then the update pops up on the main update screen, and not in the optional updates one, and there's just that download and install button.

Offline Asyn

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The latest one : 20.8.5684.0
Follow instructions: https://support.avast.com/article/33/ and post the File-ID and/or name of the Support-File here afterwards.
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Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline strakl

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It really seems as though this update has issues. I just went ahead and update and now it won't show in my updates history on windows update, and my build is still 2004, when it was actually looking like it's updating. And if I run the update assistant it says that there is windows 10 2009 new version available, but in settings of windows, it doesn't show anymore, like it has dis appeared.

Offline bob3160

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It really seems as though this update has issues. I just went ahead and update and now it won't show in my updates history on windows update, and my build is still 2004, when it was actually looking like it's updating. And if I run the update assistant it says that there is windows 10 2009 new version available, but in settings of windows, it doesn't show anymore, like it has dis appeared.
Obviously it your version is 2004, yhou haven't received the latest version.
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Offline strakl

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See, here's the thing, and I'll explain it.
Today, a new quality update for 2004 showed up in my windows update.
I clicked download and install. Everything went fine, restarted, updated.
But the thing is, even this update doesn't show in my history, like there was no update at all, when actually there was, and I know for a fact this update was 2009 because otherwise it only shows in optional updates but not it was on the main screen of windows update, the area where you can also check for updates.
So I have no idea what's going on here but it is like when I updated the update is no where to be found.
And in the update assistant it shows me that there's a new version available so what the hell is going on here. This update really has issues.

Offline bob3160

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I don't know what update 2009 is because the latest update would be the following,



Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline strakl

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My version is: Version 2004 (OS Build 19041.610
But the latest update is 20 h2, or as so called, 2009.

Offline bob3160

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My version is: Version 2004 (OS Build 19041.610
But the latest update is 20 h2, or as so called, 2009.
You can't be running 20H2 if your version is 2004.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline schmidthouse

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Just for interest, here's what showed up today for my OS's
***HP ENVY 15K LT W10 Pro 20H2 64Bit/750GB HD/16GB Ram/Avast Premium 21.4.2462b/Secureline VPN v.5.11.5502b/ADU v.21.1b/ASB v.90b/ACP 21.1b/ SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/Avast Premium 21.4.2462b/ADU v.21.1b/ACP 21.1b/SANDBOXIE/MailWasherPRO/HotSpot Shield
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
LAYERED SECURITY SOFTWARE

Offline strakl

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I know but that doesn't explain how the hell is the update now gone and how was it installed then and then dis appeared from the history, i swear it installed just fine.

Offline malfretup

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Hi all of you…

I made two new updates from Windows 7 to Windows 10 20H2 and installing avast on it after and it crashes…

I will try a new install of Windows 7 on a VM and after make the update to Windows 10 20H2 and after install avast and see what is happenning

Offline bob3160

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Hi all of you…

I made two new updates from Windows 7 to Windows 10 20H2 and installing avast on it after and it crashes…

I will try a new install of Windows 7 on a VM and after make the update to Windows 10 20H2 and after install avast and see what is happenning
More information would be helpful. What other Security software is installed on that computer? What error message did you receive?
I'm on Windows 10 v 20H2 and Avast runs just fine.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline malfretup

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Hi, I forwarded it to the devs...

Hi Asyn

So I did a fresh install of Windows 7, directly un update to Windows 10 20H2, and once it was finished, installed Avast… and the same problem is still coming up at the end of the installation…

So it seems to be a problem from maybe a registry key in Windows 7, still present in the updated system on Windows 10...

Hope the devs will try as I done and find a solution…


Offline Asyn

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Hi, the devs would need some logs...

Follow instructions: https://support.avast.com/article/33/ and post the File-ID and/or name of the Support-File here afterwards.
W 8.1 [x64] - Avast PremSec 21.4.2462.B3 [UI.616] - EEK - Firefox ESR 78.10.1 [NS/uBO/PB] - TB 78.10.1
Avast-Tools: Secure Browser 90.0 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline malfretup

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Hi, the devs would need some logs...

Follow instructions: https://support.avast.com/article/33/ and post the File-ID and/or name of the Support-File here afterwards.

I think the devs could create themselve a VM with Windows 7 and then update to Windows 10 20H2 using the Mediacreation tool ! can't they ?


So because I am cool and I have some time to waste… here are two reports ID :


VH3NR (after I uninstalled avast using avast clear from safe mode and reboot the computer)
IM58P (the report has been made from safe mode because the computer is rebooting in loop)

I hope it will help
« Last Edit: November 03, 2020, 07:03:42 PM by malfretup »