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Author Topic: Trying to cancel the free trial  (Read 9801 times)

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Offline Watts4

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Trying to cancel the free trial
« on: October 29, 2020, 09:21:22 AM »
Hello. I am trying to cancel the free trial of Avast Battery Saver
However, I could not find the Order ID
It is not popping up in my account page.
However, it is confirmed to be there since I have the subscription ID.

I need some dire help to cancel the battery saver since I do not want it.
« Last Edit: October 29, 2020, 01:34:17 PM by r@vast »
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Offline Asyn

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Re: Trying to cancel the free trial
« Reply #1 on: October 29, 2020, 09:23:56 AM »
Quote from: Watts4 on October 29, 2020, 09:21:22 AM
However, I could not find the Order ID
Just enter/use 00000000 and explain it in your request.
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Offline r@vast

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Re: Trying to cancel the free trial
« Reply #2 on: October 29, 2020, 01:40:50 PM »
Quote from: Watts4 on October 29, 2020, 09:21:22 AM
Hello. I am trying to cancel the free trial of Avast Battery Saver
However, I could not find the Order ID
It is not popping up in my account page.
However, it is confirmed to be there since I have the subscription ID.

I need some dire help to cancel the battery saver since I do not want it.

Hi,

The auto-renewal has been cancelled.
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