Author Topic: Trying to cancel the free trial  (Read 883 times)

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Offline Watts4

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Trying to cancel the free trial
« on: October 29, 2020, 09:21:22 AM »
Hello. I am trying to cancel the free trial of Avast Battery Saver
However, I could not find the Order ID
It is not popping up in my account page.
However, it is confirmed to be there since I have the subscription ID.

I need some dire help to cancel the battery saver since I do not want it.
« Last Edit: October 29, 2020, 01:34:17 PM by r@vast »

Offline Asyn

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Re: Trying to cancel the free trial
« Reply #1 on: October 29, 2020, 09:23:56 AM »
However, I could not find the Order ID
Just enter/use 00000000 and explain it in your request.
Win 8.1 [x64] - Avast PremSec 20.10.2440.Beta#3 [UI.580] - CC 5.74 - EEK - FF ESR 78.5 [NS/AOS/uBO/PB] - TB 78.5 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: Trying to cancel the free trial
« Reply #2 on: October 29, 2020, 01:40:50 PM »
Hello. I am trying to cancel the free trial of Avast Battery Saver
However, I could not find the Order ID
It is not popping up in my account page.
However, it is confirmed to be there since I have the subscription ID.

I need some dire help to cancel the battery saver since I do not want it.

Hi,

The auto-renewal has been cancelled.