Author Topic: Avast does not block that Firefox hacking  (Read 1326 times)

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Offline kernitou

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Avast does not block that Firefox hacking
« on: November 02, 2020, 04:12:16 PM »
I don't know where to post this problem ... I don't know how to inform Avast about any new problem...

Avast does not block that Firefox hacking :

Hello

I got that already 2-3 times while trying to download some stuff.
- It activates printing in Firefox
- It's impossible to close the Firefox window!
- AVAST does not block anything?!
- When you retsart the PC, it's gone most of the time; sometimes you have to restart twice.




Thanks in advance

(I've got a paid Avast)
« Last Edit: November 02, 2020, 04:47:04 PM by kernitou »

Offline r@vast

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Re: Avast does not block that Firefox hacking
« Reply #1 on: November 03, 2020, 01:22:11 PM »
Hi,

Please check your settings for Potentially Unwanted Programs (PUPs) - is it turned on?
Look at the settings under Virus Scan and Core Shields.
https://support.avast.com/fr-ch/article/Antivirus-scan-settings/

You can also contact support via https://support.avast.com/fr-ch/contact/



Offline kernitou

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Re: Avast does not block that Firefox hacking
« Reply #2 on: November 28, 2020, 05:32:33 PM »
thanks for your comment

"Potentially Unwanted Programs" is turned on

this morning i had that PRINTER PROBLEM again!!!
AVAST DOES NOT MAKE ANYTHING AGINST IT?!?
i wrote this note almost 1 month ago!!!

+
what is the purpose of this forum? there are almost no messages, so you have no link to avast, haven't you?!

Offline DavidR

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Re: Avast does not block that Firefox hacking
« Reply #3 on: November 28, 2020, 05:48:58 PM »
For the most part responses come from Avast Users just like yourself and you will for the most part only get a response if the person has knowledge of that problem.  You were fortunate in getting a response from an avast team member.

Did you contact avast support in the link that r@vast gave ?

Before this started to happen, had you installed any new firefox extensions ?

You might try running firefox without extensions and see if the problem still exists.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security