Author Topic: My bank account was debited by Avast, without ordering anything  (Read 2064 times)

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Offline New in avast

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My bank account was debited by Avast, without ordering anything
« on: November 09, 2020, 12:30:48 PM »
Hello,

My bank account was debited by 44.99Pounds on 01.11.2020 without ordering anything. I checked by subscription in my Avast account and nothing happened on 01.11.2020. Because I don't know order ID, I can't raise any issue.

Can you help me how to get in touch with Avast team , without order ID?

Thank you,

Ssergg

Offline Asyn

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Re: My bank account was debited by Avast, without ordering anything
« Reply #1 on: November 09, 2020, 12:40:53 PM »
Can you help me how to get in touch with Avast team , without order ID?

Thank you,
Ssergg
Just enter/use 00000000 and explain it in your request.
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline New in avast

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Re: My bank account was debited by Avast, without ordering anything
« Reply #2 on: November 09, 2020, 12:47:00 PM »
Can you help me how to get in touch with Avast team , without order ID?

Thank you,
Ssergg
Just enter/use 00000000 and explain it in your request.

Thank you Asyn. I wrote in order ID"see attacch file" and I attached my bank statement. I hope this will help them to understand.

Offline Asyn

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Re: My bank account was debited by Avast, without ordering anything
« Reply #3 on: November 09, 2020, 12:48:28 PM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0