Author Topic: My Order ID was sent to the wrong email  (Read 1113 times)

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Offline v2vspiderman

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My Order ID was sent to the wrong email
« on: November 10, 2020, 03:43:17 AM »
When ordering a free month of the driver updater the email i entered to send the verification had a typo in it and now i cannot cancel my subscription as i do not have an order ID, are there any other ways to fix this as when i go on my account there are zero subscriptions attached to my account as i entered the free trial through the avast application on my computer rather than online. now I am getting charged for a service I cannot unsubscribe from. Can i get some help?

Offline Asyn

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Re: My Order ID was sent to the wrong email
« Reply #1 on: November 10, 2020, 07:02:25 AM »
...i cannot cancel my subscription as i do not have an order ID...
Just enter/use 00000000 and explain it in your request.
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0