Author Topic: I want to unsubscribe  (Read 2403 times)

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Offline joha959

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I want to unsubscribe
« on: November 04, 2020, 06:11:51 PM »
I have tried to unsubscribe via customer support, problem is the e-mail address used when I purchased is not longer valid.
I can not come around this problem because support ask me to verify my no longer valid e-mail address trying to send their
mail to it :'( Please help!

Offline DavidR

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Re: I want to unsubscribe
« Reply #1 on: November 04, 2020, 08:48:42 PM »
You could first try changing the associated email address, I don't know if this would also require validation.

Sales change order details wrong email address given, etc. - Submit a support ticket https://support.avast.com/en-ww/contact/sales in your case select the Billing, payment, or license issues option - and then the I have a different billing or license issue and click Next and select your preferred communication method.
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Offline joha959

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Re: I want to unsubscribe
« Reply #2 on: November 11, 2020, 05:04:55 PM »
Thank you very much, your answer helped me solve the problem  :)

Offline DavidR

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Re: I want to unsubscribe
« Reply #3 on: November 11, 2020, 08:33:48 PM »
You're welcome, thanks for taking the time to let us know it is resolved.
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