Author Topic: How do I remove MailShield.der from Outlook 2010  (Read 1166 times)

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Offline Paul929

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How do I remove MailShield.der from Outlook 2010
« on: November 15, 2020, 02:39:42 AM »
My Outlook 2010 was working (mostly) fine until I imported MailShield.der.  Now I cannot receive incoming messages.

HOW DO I UNDO THIS AND REMOVE IT FROM MY OUTLOOK 2010?

URGENT REPLY NEEDED

Offline rocksteady

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Re: How do I remove MailShield.der from Outlook 2010
« Reply #1 on: November 15, 2020, 11:34:28 AM »
In Outlook 2010.
File>Options>Add-ins

At the bottom, "Manage Add-ins"
Select [COM Add-ins], then hit Go.
untick Avast add-in.
See if that helps with your immediate problem.

You could try to add that Avast add-in again, to see if the problem remains or if that re-insertion fixes it.

I have had problems with the add-in in the past, but not recently (touch wood).


Offline Paul929

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Re: How do I remove MailShield.der from Outlook 2010
« Reply #2 on: November 15, 2020, 09:11:04 PM »
Many thanks!  Outlook 2010 with SSL and Avast are not good friends!  I have also gone to the Geek:area and turned off SSL and set incoming ports to 110 with no SSL in Outlook.