Author Topic: Outlook 2k/2003 crashes with Outlook resident protection  (Read 10828 times)

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Offline Lisandro

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Re: Outlook 2k/2003 crashes with Outlook resident protection
« Reply #15 on: June 27, 2008, 01:09:25 AM »
I use to have avg and had no issues ever with that but heard avast is pretty great from a friend
How did you uninstall AVG?
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Offline philipnewmannz

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Re: Outlook 2k/2003 crashes with Outlook resident protection
« Reply #16 on: September 04, 2008, 08:27:51 AM »
So... does any of you guys have a crash dump file? Or at least some further information (e.g. an Event Log entry etc)?

Cheers
Vlk

Tell me how to get one and I'll send one :-)

Offline Lisandro

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Re: Outlook 2k/2003 crashes with Outlook resident protection
« Reply #17 on: September 04, 2008, 03:05:42 PM »
Tell me how to get one and I'll send one :-)
Check the folder <avast>\data\log
Are there any files called unpXXXX (where XXXX is a random number) or *.mdmp there?
If so, send them to vlk (at) avast.com
They may contain more information about the problem (maybe a link to this thread).

Vlk explains how to create a dump file here: http://forum.avast.com/index.php?topic=22636.msg187340#msg187340 and here: http://forum.avast.com/index.php?topic=23283.msg193594#msg193594  ;)
The best things in life are free.