Author Topic: Getting "Failed - Virus scan failed" when I try to download anything  (Read 470 times)

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Offline neilsendavid

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Hi. This is very frustrating. Whenever I try to download anything from any site, even if I am 100% certain that it is secure, it fails to download and I get the message "Failed - Virus scan failed". I even tried to download the uninstall from Avast and couldn't download it. Help!!! I am on Windows 10 running Google Chrome.

Offline rocksteady

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Re: Getting "Failed - Virus scan failed" when I try to download anything
« Reply #1 on: November 26, 2020, 11:32:09 AM »
Which version (paid/free) of Avast do you have?
Which verson of Windows?

Have you tried repair of Avast:
Menu>Settings>Troubleshooting> [Repair App]
then do a Restart (not Shutdown/Startup)

Also, If you have Avast firewall, is it set to "Private"?

Offline Asyn

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Re: Getting "Failed - Virus scan failed" when I try to download anything
« Reply #2 on: November 26, 2020, 11:36:00 AM »
Whenever I try to download anything from any site, even if I am 100% certain that it is secure, it fails to download and I get the message "Failed - Virus scan failed".
That doesn't sound like an Avast message, post a screenshot.
Win 8.1 [x64] - Avast PremSec 21.3.2458.Beta3 [UI.610] - EEK - Firefox ESR 78.9 [NS/uBO/PB] - TB 78.9
Avast-Tools: Secure Browser 89.1 - Cleanup 21.1 - SecureLine 5.10 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0