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Unidentified Direct Debits
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Topic: Unidentified Direct Debits (Read 984 times)
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Geoff85
Newbie
Posts: 1
Unidentified Direct Debits
«
on:
November 29, 2020, 08:02:28 AM »
Hi
geofflaverme@gmail.com
I just received my Mastercard account for September 2020. It takes that long by air mail to get here in Zimbabwe.
I am puzzled to note three direct debits from Avast and have no idea to what they are supposed to refer. I have loaded on my system only the AVAST free antivirus.
The three entries are ...... all dated 20th August and designated only as DRI*AVAST SOFTWARE
53298732 59.99
69204948 49.99
69124948 72.92
I have despaired trying to raise ACCESS on email. I cannot telephone them direct from here and a letter would take about 8 weeks to reach UK (or Czech Republic).
Perhaps I can move the matter forward by finding out what these items are. Can anyone please identify them from the prices.
Despite the cash having been taken by Access nothing has ever been downloaded to me nor already exists on my system.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 69308
Re: Unidentified Direct Debits
«
Reply #1 on:
November 29, 2020, 08:06:09 AM »
->
https://support.avast.com/en-ww/article/Sale-Billing-FAQ/
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Win 8.1
[x64]
-
Avast PremSec 21.2.2451.Beta#2
[UI.599]
- EEK - Firefox ESR 78.8
[NS/uBO/PB]
- TB 78.8
Avast-Tools:
Secure Browser 88.2 - Cleanup P 21.1 - SecureLine 5.9 - Driver Updater 21.1 - CCleaner 5.77
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
ivo_iliew
Newbie
Posts: 1
Re: Unidentified Direct Debits
«
Reply #2 on:
January 16, 2021, 12:05:13 PM »
I have the same problem, Yesterday I have 47$ payment to avast from my debit card, but I have no idea where from. There is no Specific information redarding this kind of issues
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bob3160
Avast Überevangelist
Probably Bot
Posts: 44919
60 Years of Happiness
Re: Unidentified Direct Debits
«
Reply #3 on:
January 16, 2021, 05:29:52 PM »
See if the following helps you,
Contact Sales:
https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem.
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- Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx,
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Unidentified Direct Debits