I didn't subscription

[liar1993323]

I didn't subscription but I get a Messenger my credit card Recurring Transaction TWD 990.00 to DRI*AVAST software.
I check my account and I didn't subscription that and I can't found any e-mail.
I would like to refund and cancel the subscription that NOT relate to my account.
Please connect me in E-mail and I can provide more information.

[Asyn]

-> https://support.avast.com/en-ww/article/Refund-request/

[liar1993323]

I can't get the ODER no. because I didn't get any e-mail so I can't do anything about it.

[Asyn]

I can't get the ODER no. because I didn't get any e-mail so I can't do anything about it.

Just enter/use 00000000 and explain it in your request.

[liar1993323]

I get a massage from my credit card I get a recurring transaction TWD990.00 to DRI*AVAST Software on 28 nov 2020.
I don’t subscript anything so I try to refund but I didn’t get any E-mail from AVAST so I can’t get the order number to refund. It mean that subscription isn’t from my account.
 Could you please found that order number to me and do I need to give my credit card number to you.

[Asyn]

...I can’t get the order number to refund.

See Reply #3.