Author Topic: How to add a second parent?  (Read 2761 times)

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Offline Semik

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How to add a second parent?
« on: December 03, 2020, 07:47:14 PM »
Hello,
I'd like to add my wife's phone to my Family Space app as a second parent. I clicked on (+) in my AFS, entered her e-mail and sent her an invitation. She installed AFS but when she logged in she had her own environment and she was not added into my AFS.

Thank you, Martin

Offline AntivirenJunge

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Re: How to add a second parent?
« Reply #1 on: January 11, 2021, 04:59:02 PM »
Hi there,
I would like to learn more about this too! what are we doing wrong here? Hope to hear from you soon

Best regards
Martin

Offline Semik

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Re: How to add a second parent?
« Reply #2 on: January 19, 2021, 11:59:38 AM »
SOLVED - thank you Avast helpdesk!

- my wife logged off from AFS on her phone and uninstalled the app
- my wife deleted her MyAvast account from the web
- re-installation of AFS on her phone
- I sent an invitation from my AFS to my wife's AFS again
- during the initialisation process she registered under her e-mail account (not via Google)

It works now  ;)