Author Topic: Avast blocks login to strato.de  (Read 542 times)

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Offline Sral

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Avast blocks login to strato.de
« on: December 03, 2020, 12:28:53 AM »
I am not able to log in to my Strato-account, since Avast blocks the access because of security concerns: https://www.strato.de/apps/CustomerService#/skl
Do I have to deactivate Avast to use the service, or is there another solution to this problem?

Thanks

Lars

Offline DavidR

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Re: Avast blocks login to strato.de
« Reply #1 on: December 03, 2020, 03:27:33 AM »
See https://sitecheck.sucuri.net/results/strato.de  -  Vulnerabilities on Apache 2.2 web server (Apache under 2.4.44).
Site is considered Site is outdated (High Risk).

This means that your site is likely to be vulnerable to being exploited.  This may or may not be why Avast is alerting on the site.

You might also want to consider some of the points raised here, https://webhint.io/scanner/6905dab5-e551-4e0f-aae1-36912a551f53 especially the security hints.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Sral

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Re: Avast blocks login to strato.de
« Reply #2 on: December 04, 2020, 04:37:49 PM »
Hi David,

thank you for your help! I was just a little bit surprised, because strato.de is one of Germany’s biggest web hosting and cloud service providers. They seem to have fixed the issue by now so that Avast provides access to the site, again. Thanks for your explanations!

Offline DavidR

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Re: Avast blocks login to strato.de
« Reply #3 on: December 04, 2020, 04:53:27 PM »
Can you post a screenshot of the alert that you are getting, as I don't know what Avast blocks the access exactly, so it is hard to say why.
You can use the Attachments and other options link.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Sral

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Re: Avast blocks login to strato.de
« Reply #4 on: December 04, 2020, 05:09:44 PM »
No, it's all great, now. Stato seems to have fixed its website, so everything is working fine. Just wanted to say thankyou for your reply.  :)

Offline DavidR

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Re: Avast blocks login to strato.de
« Reply #5 on: December 04, 2020, 05:22:25 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security