Author Topic: avast and ntbackup problem  (Read 4605 times)

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bfrei

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avast and ntbackup problem
« on: January 25, 2004, 01:54:50 PM »
Hi

Since I have installed avast (Home edition), the volume shadow copy feature of ntbackup (on Win XP Pro) does not work any more. I have found a thread on this topic on an MS support group that seems to confirm that avast in some way corrupted the registry. Please see the link below. And, btw, I like avast and want to continue using it.

http://groups.google.ch/groups?hl=de&lr=&ie=UTF-8&oe=UTF-8&threadm=uF0lFtMtDHA.700%40TK2MSFTNGP11.phx.gbl&rnum=7&prev=/groups%3Fq%3DError%2Breturned%2Bwhile%2Bcreating%2Bthe%2Bvolume%2Bshadow%2Bcopy:800423f4%26hl%3Dde%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8%26selm%

Best regards
Bernhard

Culpeper

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Re:avast and ntbackup problem
« Reply #1 on: January 25, 2004, 10:00:51 PM »
Your posted link is corrupted.

Offline pk

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Re:avast and ntbackup problem
« Reply #2 on: January 26, 2004, 12:35:58 AM »
The link is correct, try copy&paste - this bug will be fixed. Thanks.

Offline Vlk

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Re:avast and ntbackup problem
« Reply #3 on: January 26, 2004, 08:29:03 AM »
bfrei, please send me an export of the registry key
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\EventLog\Antivirus

Just start RegEdit, open this key, and in the File menu click Export...
Save the file somewhere and send it to my e-mail address.

I'll have it reviewed and will send you a fixed version that will hopefully solve the problem.

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

Offline Vlk

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Re:avast and ntbackup problem
« Reply #4 on: January 26, 2004, 11:46:58 AM »
OK, we've found the problem. You don't have to send the file anymore.
A fix will be updated in next program update.

Thanks for reporing this,
Vlk
If at first you don't succeed, then skydiving's not for you.

bfrei

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Re:avast and ntbackup problem
« Reply #5 on: January 26, 2004, 01:40:26 PM »
Thanks for the fast reply. I have deleted the key from the registry in order to make volume shadow copy functional again. Will this hurt my avast installation?

Rgds
Bernhard

Offline Vlk

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Re:avast and ntbackup problem
« Reply #6 on: January 26, 2004, 02:39:46 PM »
Absolutely not. In fact, it was recreated by avast automatically (you can check this in regedit), this time with the correct format.
If at first you don't succeed, then skydiving's not for you.