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Author Topic: problems unistalling  (Read 8816 times)

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crasher

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problems unistalling
« on: October 18, 2006, 03:11:08 PM »
hi all

i had a problem on my computer which i was unaware off, how i noticed that i had a problem was when avast started to play up and would not run. because avast would not run i decided to uninstal and try reinstalling avast.

even after installing avast it would not run. ive since reinstalled avast in a different folder other that what it wanted to install. my problem is that im still stuck with the old avast folder that has .dll files in it that will not delete. ive tried everything but nothing works.

here is a list of the files that will not delete:-

AhResStd.dll
AhResWS.dll
AhRuiMai.dll
ahRuiMes.dll
AhRuiNS.dll
AhRuiOut.dll
ahRuiP2P.dll
AhRuiStd.dll
AhRuiWS.dll
ashBase.dll
ashCfgP.dll
and...
ashCfgT.dll

can anyone please tell me how to remove these files please.......

many thanks

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Marmot

  • Guest
Re: problems unistalling
« Reply #1 on: October 18, 2006, 03:23:24 PM »
Hi, Crahser.

How about using Avast! uninstall utility?
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Offline DavidR

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Re: problems unistalling
« Reply #2 on: October 18, 2006, 03:28:11 PM »
I don't know what version you had when you experienced this, but I suggest you download the latest version of avast and save it to your HDD.

Download the avast! Uninstall Utility, find it here and save it to your HDD so you can find it later.

Run the uninstall utility, reboot, install the latest version, boot.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

crasher

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Re: problems unistalling
« Reply #3 on: October 18, 2006, 03:46:54 PM »
i have avast home edition
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Offline DavidR

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Re: problems unistalling
« Reply #4 on: October 18, 2006, 03:51:00 PM »
Sorry by version I was looking for version number, e.g. 4.7.892, etc. because some earlier versions (depending on OS win2k) protected the files and folders to a point that you couldn't access them.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

crasher

  • Guest
Re: problems unistalling
« Reply #5 on: October 18, 2006, 04:15:26 PM »
ok but btw i downloaded that program you told me to download but it did not delete those .dll files
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boromeo

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Re: problems unistalling
« Reply #6 on: October 18, 2006, 05:01:18 PM »
I would suggest to restart your computer in safe mode , with this mode you will be able to delete those files
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crasher

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Re: problems unistalling
« Reply #7 on: October 18, 2006, 05:12:54 PM »
i tried that but the computer just slowed right up and then said that it could not delete the files
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Offline igor

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Re: problems unistalling
« Reply #8 on: October 18, 2006, 05:21:49 PM »
That's rather strange. What error do you get when you try to delete these files? What operating system do you use?
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crasher

  • Guest
Re: problems unistalling
« Reply #9 on: October 18, 2006, 05:32:10 PM »
im using windows xp
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crasher

  • Guest
Re: problems unistalling
« Reply #10 on: October 18, 2006, 05:34:32 PM »
the error message i get is:-

cannot delete AhResStd.dll: Data Error (cyclic redundany check)

i get the same thing for each of the files i try to delete
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Offline DavidR

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Re: problems unistalling
« Reply #11 on: October 18, 2006, 05:41:49 PM »
As Igor mentions strange.

You could try these programs:
- Unlocker http://ccollomb.free.fr/unlocker/ is also good as it also has a few additional features to not only delete the files but stop any process that is stopping you from deleting a file.
Or
- MoveOnBoot http://www.snapfiles.com/get/moveonboot.html
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

crasher

  • Guest
Re: problems unistalling
« Reply #12 on: October 18, 2006, 05:55:16 PM »
neither of those programs work
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Marmot

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Re: problems unistalling
« Reply #13 on: October 18, 2006, 05:57:23 PM »
Have you got Windows Defender  on your system?  No, sorry it was Super Antispyware not Windows Defender, which locked the system.  Might it be installed on your system by chance? (Edit)  I was thinking of what DavidR said and searched the forum to come across this thread[/b][/color].

In any case, Igor is professional.  If the above thread didn't help, please wait his reply.
« Last Edit: October 18, 2006, 06:09:16 PM by Dinah »
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crasher

  • Guest
Re: problems unistalling
« Reply #14 on: October 18, 2006, 06:01:55 PM »
it seems that the files appear to be locked

how can i unlock them to delete them
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