Author Topic: [BUG] Avast Cleanup Can't clear app cache in the quick cleaner - Android 11  (Read 11384 times)

0 Members and 1 Guest are viewing this topic.

Offline reemp91

  • Jr. Member
  • **
  • Posts: 21
Hey, I've updated my Samsung S20 Ultra to the new One UI 3 With Android 11, and now Avast Cleanup has issues with cleaning apps cache and others in the quick cleaner.

Offline Pat125

  • Newbie
  • *
  • Posts: 1
I have the same problem. Did you get any resolution?

Offline Farid Dilmaghani

  • Moderator
  • Newbie
  • *
  • Posts: 3
  • Product Manager @Avast Mobile
Re: [BUG] Avast Cleanup Can't clear app cache in the quick cleaner - Android 11
« Reply #2 on: September 13, 2021, 02:32:44 PM »
Hello everybody. Thanks for your feedback

Some portion of cache was not accessible to our app since Android 11. The good news is we have discovered a new method for quick cache removal and it is being implemented now, anticipating an update in matter of weeks. The downside of this method is we cannot know in advance what is the size of cache to be removed, however all tests indicate it is actually more effective than previous functionality on Android 10 and below. After the cleaning we can read the result and report the value.


Offline Achim22

  • Newbie
  • *
  • Posts: 5
Hello, are there some news about this bug?
I have got the new design, but the hidden cache is always hidden....
Thanks for an information

Offline Stanislav15

  • Newbie
  • *
  • Posts: 1
Same problem with Android 12 and Motorola Edge 30. 2 years later no solution so this app is useless.